Customer Service

We like to see Happy Customers!

If for any reason you are not completely satisfied with your order, please call us at 757-806-1285  or email us at order@partytownboutiqueandmore.com.  We pride ourselves on offering the highest quality products and excellent customer service.  We want you to be happy with Party Town Boutique & More.

How to Place an Order

We would be glad to take your order on-line or by phone

"Local Deliveries in Hampton Roads Virginia"

Can be expedited the same day if orders are turned in by 10Am. For prompt service on local deliveries your best option is to call our store 757-806-1285


Your shipping costs will be calculated based upon the weight of the product ordered, type of delivery chosen, and the delivery location. Actual costs are applied upon checkout. You are given options at check out for the type of shipping service you prefer; ground shipping, 2-Day Air, or Overnight. If you need other delivery options, please call us so we can make the appropriate arrangements.  Shipping around the holidays can be tricky.  We suggest adding an extra day or so for shipping during high volume/holiday times.  It’s always better to be early than late.

We make every effort to ship your order in less than 72 hours with the exception of weekends and holidays. We prefer to ship our products during the first half of the week in order to avoid week end transit when at all possible. We don’t like the idea of our yummy treats sitting in warehouses or on trucks during weekends.

Please be thorough when providing shipping information. Include suite numbers, apartment numbers and floor numbers when imperative to the delivery destination. Incomplete shipping information will delay product delivery and customer happiness. While we guarantee the quality of our products, only you can guarantee the shipping details.

WARM WEATHER WARNING!!!


Once your order is filled and processed for shipping, we will email you with the information you need to track your package. Our shipping department also receives notification of any shipping irregularities or delays due to delivery errors or whether related problems. Should that occur, we will contact you immediately.

Please be thorough when providing shipping information.  Include suite numbers, apartment numbers and floor numbers when imperative to the delivery destination.  Incomplete shipping information will delay product delivery and customer happiness.  While we guarantee the quality of our products, only you can guarantee the shipping details.